Definition of Chatbot

Also known as "Chatterbot", it's a software of artificial intelligence capable of imitating a conversation with a person, frequently used for customer support.
There are still some challenges for its correct performance, such as language, accuracy, and false responses. 

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Autocompassion

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Autocompassion affects our personal and professional life. On a personal level, it affects the way we think about ourselves when things don't work out the wait we expect them to, which can lead to frustration and negative thoughts, even doubting our capacities, which can also affect the relationships we build with others. When it comes to our professional life, it may affect how we manage situations full of stress and how clearly we can think while they are happening so we can make the best decisions for the company, in the case of banking it can help us deal with difficult customers.
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